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Shipping policy
Shipping & Delivery Policy – OCS Bats
At OCS Bats, we take pride in ensuring your premium cricket gear reaches you quickly and securely. Please read our shipping and delivery policy carefully before placing your order.
1. Order Processing Time
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All orders are processed within 1-2 business days.
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Orders placed after business hours, during weekends, or on holidays will be processed on the next business day.
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You will receive a confirmation email with shipping details once your order has been dispatched.
2. Shipping Methods & Estimated Delivery Times
We ship across the USA and to select international destinations via UPS, FedEx, USPS, and DHL.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 7-10 business days | Calculated at checkout |
| Expedited Shipping | 5–7 business days | Calculated at checkout |
| International Shipping | 7–14 business days | Calculated at checkout |
📦 Note: Delivery timelines are estimates and may be affected by carrier delays, weather conditions, or customs processing (for international orders).
3. Delivery Policy
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Delivery Attempts: Our shipping partners will make multiple attempts to deliver your package. If undelivered, it may be held at the local facility or returned to us.
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Address Accuracy: Please ensure your shipping address is accurate and complete. OCS Bats is not responsible for delays or losses due to incorrect addresses.
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Signature Requirements: Some high-value orders may require a signature at the time of delivery for security reasons.
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Delivery Confirmation: Once your order is marked as delivered by the carrier, OCS Bats is not liable for lost or stolen packages. Please ensure a safe delivery location is provided.
4. Shipping Charges
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Calculated based on weight, size, and destination at checkout.
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We occasionally offer free shipping promotions, which will be clearly advertised on our website.
5. Tracking Your Order
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You will receive a tracking number via email once your order ships.
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You can monitor your shipment’s status using the carrier’s tracking portal.
6. International Shipping & Duties
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We ship internationally to select countries.
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Duties, taxes, and customs charges are not included in the shipping price and must be paid by the recipient upon delivery.
7. Delayed or Damaged Deliveries
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For damaged, lost, or significantly delayed packages, please reach out to us within 3 days of the delivery date at onlinecricshop@gmail.com.
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Provide your order number and any supporting information (photos, tracking issues) so we can assist you promptly.
